How do I return or exchange an item?

For items being sent to our returns department, please be sure to ship your item by insured, traceable mail. This service is offered by UPS and other carriers. If you would like to exchange an unused product simply print out the invoice and include it in the box. Please include a note with your address and daytime phone number along with your instructions and a copy of your sales receipt or packing slip, and send to:
 
Bolzano Returns
12901 N.W. 113 Court
Medley, Fl 33178
 
If you have further questions regarding returns, please contact us via phone or email.