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International Shipping
Do you ship to my country?
  Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
What is your return policy?
 
Returns/Exchanges
The Bolzano customer receives only the finest product and guarantee with every purchase.  Customers have come to trust this guarantee and know that Bolzano will take back any product that does not exceed the quality expectations of our customer.
For items being sent to our returns department, please be sure to ship your item by insured, traceable mail. This service is offered by UPS and other carriers. If you would like to exchange an unused product simply print out the invoice and include it in the box. Please include a note with your address and daytime phone number along with your instructions and a copy of your sales receipt or packing slip, and send to:
 
Bolzano Returns
12901 N.W. 113 Court
Medley, Fl 33178